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Emergency Response with ADT: How Monitoring Works

When someone says the name ADT, our minds immediately think of the best home security systems out there. Having been in the business for almost 150 years, ADT has all that you want and then some when it comes to protecting your home. In this article, the topic of ADT’s emergency response will show you just how ADT makes it all happen, what the components are, and how they continue to improve.  

Want to learn more or sign up? Get in touch with ADT customer service today!

ADT Monitoring – An Overview

The ADT monitoring system can exist in one of four iterations. These are: intrusion detection, smoke and fire detection, medical emergency, and ADT video surveillance. You can have one or all of these in your home, the more the merrier!

Using these systems, customers can protect themselves against the likes of:

· Attempted burglary

· A fire burning everything to the ground

· Various medical emergencies

· Carbon monoxide poisoning

In the event that any of the systems trigger an alarm, ADT is instantly notified. Your phone gets a notification that a sensor or alarm has gone off and ADT springs into action. ADT will get in touch with you to confirm whether or not there is trouble. If there is, help is on the way. If you don’t respond they will consider it as a problem, help is on the way. If ADT themselves cannot rectify the issue, they will get in touch with the relevant authorities i.e. local police, the fire brigade, or emergency medical services.

The Different Components of ADT Emergency Response Systems

In keeping up with the times, ADT has always integrated the right products and services. By combining the best of both worlds, they have made one of the best emergency response systems in the world. The two major components of ADT response systems include, but aren’t limited to:

24/7 Monitoring

Since emergencies don’t conform to any time, they can spring up at any time. To ensure that they are ready at all times, every ADT system is monitored 24/7. At ADT’s monitoring centers, teams of trained professionals keep an eye out for alarms from homes and businesses. ADT monitoring centers use three different ways to protect you in real time. These include:

Interactive Voice Response (IVR)

This allows the team at ADT to get in touch with the customer to find out what is going on. This step ensures whether the customer needs help or not.  

Computer-Aided Response (CAD)

This allows ADT to immediately retrieve information about the home or business where the alarm was triggered. Information includes names, address, floor plans, and contact details in case something goes wrong.

ADT Video Surveillance

If you opt for it, ADT video surveillance can watch over for you. Teams at ADT will leverage ADT smart cameras by using motion detection, night vision, and two-way audio.

Different Communication Mediums

When an alarm goes off, a signal is sent to ADT from the home or business. ADT uses:

Landlines

The traditional means of transmitting signals. With an established network and decades of proven effectiveness, landlines are still sparingly essential for alarm signal transmission. ADT combines this with cellular to create dual-path communication, ensuring that one or both mediums are used.

Cellular

With cellular, transmission is faster than landlines over longer distances. Moreover, these signals are immune to power outages. This is complemented by the fact that ADT alarm systems come with backup batteries in case the power goes out.

Internet

Using an internet-based alarm system means that you can basically forget about delays. With the likes of fiber internet making rounds, you get the fastest communication speeds. These are great for remote monitoring while also ensuring that you can control your alarm system as you please.

Picking an ADT Plan That Works For You

If you want to protect your home, loved ones, and possessions then sign up with ADT. We’ve made this easier for you by putting three of their protection plans together for you to pick.

ADT Security PlanFunctionalityPlan PriceEquipment Rental Fee*One-Time Equipment Fee
Secure· Intrusion detection· Touch screen panel· Voice control· 24/7 monitoring· Service and repair warranty $45.99/mo.Starts at $9.98/mo.$599 at the start
Smart· All the features of Secure· Smart automation· Remote access$49.99/mo.Starts at $15.32/mo.$919 at the start
Complete· All the features of Smart· Live HD video· Video clip storage$59.99/mo.Starts at $17.82/mo.$1069 at the start

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