Today, many cleaning services are available to accommodate the needs of businesses and homes. The contract cleaning services industry in the US is set to grow in the coming years, with the market currently worth over $2 billion. However, knowing who is trustworthy and reliable when searching for cleaners can be challenging, especially as anyone can open a cleaning business and no professional training is required. If you’re looking to hire domestic or commercial cleaners, follow these 6 questions to help you in your search:
What is your normal range of tasks for domestic cleaning?
You should always start by knowing your cleaners’ range of duties and tasks. What are the typical jobs that your cleaner will take on? Make sure you are clear before trusting a cleaner with your home. If you hire a cleaner who is only available for specific days and times, you may miss out on the convenience of a flexible schedule. While you may want your cleaners to clean every inch of your home, you should also be honest with them about your needs. While you may have high expectations for cleanliness, you may also have specific areas of your home that you don’t care as much about. It’s essential to be upfront with your cleaners, so you are both on the same regarding what duties they are carrying out during their time in your home and what they expect from you in return, e.g., picking up items so they can clean easier or not having pets in certain parts of your home for a more efficient clean.
What are your rates?
Next, you should learn about your cleaner’s rates and pricing structure. You’ll first want to know if your cleaner charges a flat rate for each job or per hour. Consider any extra costs, such as whether or not you need to supply your own equipment and cleaning products, when figuring out your budget. Also, ask for their payment schedule and whether you need to pay upfront, on the day, or by invoice on set days of the month. It can be a good idea to ask for any offers they may have for booking block services together or paying for a set number of cleans in advance.
Do you have references?
When making initial contact with a cleaner or cleaning company such as
Highland Park Housekeeping, find out if they have references. If you’re hiring a cleaner to clean your home or offices regularly, you’ll want to know if they have a good track record with past clients. You may also want to ask for references from past clients via email or phone. Ask family, friends, and peers for recommendations of who they use and what they think of their skills to find someone suitable for your needs.
How long have you been in business?
Next, you should learn about the cleaner’s experience in the cleaning industry. Is this information available on the cleaner’s website or through research? You may also want to look into the Better Business Bureau and Consumer Affairs to find out if the business is a legitimate company. You may also want to ask how long the cleaner has been in the industry to get an idea of how long they have been around. While you shouldn’t avoid new companies, you may want to vet them more carefully than established cleaners with a good reputation and longevity in the industry.
What training has your staff received?
Finally, you should find out about your cleaner’s training and the education they received while training to become a cleaner. Do they have accredited services or training certificates in infection control, for example, if you are hiring for a medical facility? Do their staff undergo regular assessments or reviews to ensure they are providing a good service and working hygienically and efficiently at all times? It is worth asking how well they support their staff, especially commercial cleaning.
Do you have insurance?
You should also inquire about your cleaner’s insurance and other professional liability covering your home or business. While you don’t need to have all these services, it may be a good idea to have them in place. If a cleaner works with dangerous chemicals that can cause damage, you may want to have these insurance services cover you and your business.
Final tips
Many cleaning companies have a high success rate. However, if you’re hiring a cleaner for the first time, it may be challenging to know if they are legit and have the training necessary to clean your home. To find a reliable cleaning service like Maid Easy, start by reading the above tips to find the best way to navigate the process. “
